Executive Director, Future Network Operations
Sydney Trains have recently opened their state of the art Rail Operations Centre that drives excellence and efficiency across their entire operations. Tony shares their story of how they have improved management of train operations and delivery of rail services to safely move over 1.3 million people every day.
- Exceeding customer expectations by placing their needs at the centre of business strategies including with TCMS and operations
- Reviewing the ROC project now that it is complete and the benefits of working with the newest systems, as well as some of the challenges they have overcome
- Strategising for the future to raise the passenger experience to the next level and optimise networks